Team Member-Voice

Tata Tele · Hyderabad, IN

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• Responsible for high-level support role responsible for diagnosing and resolving complex, escalated technical issues in VOIP & PSTN network. • Act as the single line of support before engineering/product teams, ensuring minimal downtime for customers. • Key Responsibilities include Troubleshooting: Diagnosing complex hardware, software, and network hardware of IMS, NGN, SBC & IP NW and protocol issues (e.g. SIP, DIAMETER, BGP, OSPF, TLS, ISUP, RTP, DLTS, SRTP etc) Root...