Sr. Support Analyst, Fund Ops IT, Information Technology

CLSA · Pune, IN

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Key Areas of Responsibilities End to end delivery of software changes, from requirement inception to production rollout. Rotation to perform production support tasks, including but not limited to listed below. Monitoring production environment and act on production incidents Work on Service Request Fulfillment, Incident Management, Problem Management and Change Management. Manage weekend events like software releases, BCP testing, exchange rehearsal etc. Status reporting on...