Sr Executive - Collection - Insurance

EXL · Noida, IN

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• Role primarily involves managing inbound calls from end customers - responsibilities include receiving/making outbound calls, taking action on incoming queries, making required negotiations, updating the system, taking required action and escalation handling. • Works towards maximizing cash inflows & reducing bad debts. • Understanding of O2C Cycle/AR, working knowledge of collections, account receivable analysis • Timely updates of process changes in SOP’s • Ability to...