RR-0384652 - Analyst I Infrastructure Services

DXC Technology · BANGALORE, IN

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Job Description: Key Responsibilities Onsite Operations & Team Leadership • Lead and coordinate the daily activities of the onsite IT support team. • Allocate and prioritise incidents, service requests and operational activities across team members. • Ensure adequate support coverage during agreed business/support hours. • Act as the first point of escalation for operational and technical issues requiring onsite intervention. • Conduct regular team reviews and ensure...