MAC T3 Technical Support

Zensar · Bengaluru, IN

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Required Skills: • 5+ years of experience in handling T3 technical support in MAC OS, O365 and M365 Apps. • Excellent communication skills to handle Europe and US customers • Strong troubleshooting skills to handle all MAC OS X (Sequoia, Tahoe)and its built in application issues and isolate hardware issues • Good understanding on MAC OS folder structure • Handled network related issues on both Wi-Fi and LAN • Handled all kinds of M365 application issues • VMWare fusion...