Lead Logistics Customer Experience & Operations Specialist
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The SCM Specialist (JL2) is responsible for executing end-to-end supply chain operations across 3PL/4PL processes, ensuring accurate shipment tracking, reporting, and exception management. The role supports high-volume operations while maintaining SLA compliance and process quality. The individual will interact with customers and stakeholders to handle queries, provide updates, and manage follow-ups professionally. They will prepare operational reports, monitor KPIs, and...
- Excel
- Audit