Assistant Manager Training
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The Assistant Manager – Training will design, implement, and oversee comprehensive training programs for the CLM Domestic BFSI Inbound department. This role partners with operations, quality, and HR to ensure agents acquire the skills needed for high‑quality client service and regulatory compliance. The incumbent will monitor training effectiveness, drive continuous improvement, and mentor junior trainers to sustain a culture of excellence. Responsibilities • Develop and...
- KYC
- AML