Watts Application Support Engineer – Consultant – MFT – KGS CH

KPMG Global Services · Bangalore, IN

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Role title Consultant – AI Application Support (Level 2) Role purpose (why the job exists) Provide advanced Level 2 (L2) support for AI-based applications by performing deep triage, troubleshooting, and resolution of incidents and service requests escalated from L1 Service Desk. Distinguish functional queries from technical incidents, restore service quickly, and escalate to L3 Product Support (Advisory UK service lines) with complete diagnostic context. Strengthen...