Vice President - Customer Care Lead

Barclays · Chennai, IN

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Job Description Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Focused on understanding our customers world and providing exceptional customer service. Accountabilities • Customer service to create excellent customer satisfaction and positively influence NPS (Net Promoter Scores), act as an ambassador for Barclays externally and internally, creating connections and...