Vice President, Contact Center Platforms

Centene · US

Apply on the company site

Position Purpose: Responsible for leading the integration, modernization, and efficient operation of Centene's enterprise telephony and contact center platforms. Involves close collaboration with business process owners, external technology vendors, and Business Technology Systems professionals to align telephony and contact center solutions with organizational objectives, while delivering a more seamless, efficient, and scalable experience for members, providers, and...