Technical Support Engineer (VTS)

Ingram Micro · Mexico D.F., MX

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It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Essential Responsibilities Of Your Role: · Responding to inbound Billing and Technical service requests over the phone and email per day directly with customers. · Accurately and efficiently log all issues and status updates in our internal tracking system. · Understands client's business objectives/impact and applies their expertise to timely resolve issues and ensure customer...