Technical Support Associate
Work Environment Must be available to work varying shifts, including participation in a rotating 24/7 support schedule. Overtime may be required based on business needs. Key Responsibilities: Provide first-level technical support for Peritoneal Dialysis (PD) devices, equipment, accessories, software applications, and connectivity solutions through phone, email, chat, and case management systems. Diagnose, troubleshoot, and resolve technical issues related to PD therapy...