Technical Quality Executive

Rockwool · Gujarat, IN

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1. Key Responsibilities A. Customer & Site Support Conduct site visits across PAN India and overseas (if required) for product application support and complaint investigation Identify and resolve application-related issues at site B. Complaint Handling & RCA Attend customer complaints along with Sales team Perform root cause analysis (RCA) using structured methodologies Provide corrective and preventive actions (CAPA) timely Prepare and submit technical reports to internal...