Support Lead (Oracle PL/SQL and .Net)

IQVIA · Kochi, IN

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• Support Lead (G140): please search for Application Support Engineer, Production Support Analyst, Technical Support Analyst etc. • Provide Level 2 and Level 3 production support for business-critical applications. • Monitor application availability, performance, responsiveness, and overall health. • Investigate, troubleshoot, and resolve application incidents, defects, and service disruptions. • Analyze application logs, system logs, and monitoring alerts to identify and...