Supervisor-Customer service

Stanley Black Decker · Ayutthaya, TH

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Outline of Main Duties/Accountabilities: Supervise and control customer service operations for overseas customers to ensure efficiency and strict compliance with the company’s policies, rules, and procedures. Manage overseas customer orders from order receipt, order confirmation, and status follow-up through to on-time delivery to customers. Coordinate with internal departments, including production, logistics, purchasing, and accounting, to ensure smooth operations. Manage...