Supervisor

Guidehouse · IN - Chennai, IN

Job Family : GIC General (India) Travel Required : None Clearance Required : None What You Will Do : Team Management: Manage and work with Team Leads and their combined pods, setting clear performance expectations and holding regular one-on-ones. SLA & Quality Ownership: Own segment-level SLA, aging, and quality metrics across all in-scope AML workstreams; drive corrective action plans where targets slip. Escalation Resolution: Serve as the escalation point for complex...