Summer 2027 Intern - Service Quality

Momentive · NY Waterford, US

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Job Title: Summer 2027 Intern - Service Quality Summary: As a Service Quality Intern at Momentive's Waterford, NY site, you will use AI-driven analytics and data-based problem-solving to help improve customer service performance and reduce customer complaints. Working with quality, logistics, and customer-facing teams, you will analyze complaint data across severity, business impact, customer segments, transportation lanes, logistics providers, and root causes to identify...