Staff Software Engineer
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What you can expect Zoom is looking for an innovative and skilled Staff Software Engineer to join our Zoom Virtual Agent (ZVA) team. The focus will be on improving the quality, reliability, and performance of Zoom's AI-powered virtual agent - an intelligent system that autonomously resolves customer inquiries before escalating to a human agent. About the Team The Zoom Virtual Agent team is committed to transforming customer experience through AI-driven automation. We are...
- LLM