Sr Technical Service Desk Analyst -Level 2

Unisys · Hyderabad, IN

Let JobsEye apply for you Apply on the company site

We fill Unisys's own form for you, and Unisys emails you to confirm. Your first 5 applications are on us.

What success looks like in this role: Job Summary We are seeking a Senior Technical Service Desk L2 to provide advanced technical support for end-user computing, applications, and infrastructure-related issues. The role involves troubleshooting complex incidents, mentoring L1 analysts, managing escalations, and ensuring timely resolution of service requests while maintaining high customer satisfaction. Key Responsibilities • Provide second-level technical support for...