Sr Specialist-Tier 2 Application Support Engineer (Kafka Admin, Event Hub & Azure)

Attgeneral · IN

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Key Responsibilities - Provide Tier 2 support for escalations from Tier 1 across incidents, alerts, environment issues, and C2W events. - Resolve complex issues and lead root cause analysis, trend investigation, and improvement ticket creation. - Support iTrack work requests, consulting tickets, and platform-aligned project deliverables. - Provide additional C2W support when engaged by Tier 1. - Execute compliance-related support tasks including CCRC, AT&T Cybersecurity...