Software Asset Analyst II
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ROLE OVERVIEW The Software Asset & License Analyst II handles the work that is too complex or too consequential for the Level I queue: unlisted software triage and due diligence, renewals and true-ups tracked as events against contract records, M&A software integration, and the configuration and auditing of automated licence reclamation. Where Level I is measured on speed and accuracy against high-volume queues, Level II is measured on judgment — deciding whether a request...
- Audit
- ServiceNow
- SAP