Service Owner
As a Service Owner, you take ownership of end-to-end IT service delivery, ensuring SLA/KPI adherence, business continuity, stakeholder satisfaction, and continuous service improvement. Collaborate with business teams, IT suppliers, and service providers to manage roadmaps, releases, costs, capacity, and service enhancements. Drive operational excellence through effective governance, proactive risk management, and a relentless focus on service quality and efficiency. Your...
- Risk Management
- ServiceNow