Senior Renewals Advisor

Niva Bupa Health Insurance Company Limited · Noida, IN

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JOB SUMMARY: To achieve renewal targets, whilst ensuring service levels and customer satisfaction remain paramount. Responsible for renewal targets through customer interaction on Inbound/Outbound. KEY RESPONSIBILITIES:  Shift focus from top line driven effort to managing input levers like increasing efficiency  To manage personal workloads efficiently & create opportunities to achieve and increase renewal persistency.  Capacitate, drive productivity and performance ...