Senior Program Leader, Global High-Risk Escalations
About the role and team The Global High-Risk Escalations team provides white-glove support for critical escalations across Uber’s global business. We are looking for a Senior Program Leader to lead the strategy and operations of this team while serving as the point person during critical crises. You’ll oversee Uber’s high-risk customer support issues, focused on social media and executive escalations. You are at the forefront of protecting Uber’s reputation. You can...
- Data Analysis
- Jira
- Tableau
- Salesforce