Senior Helpdesk Associate

The Hackett Group · Hyderabad, IN

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Technical & Professional Skills · Administration and troubleshooting across Exchange Online, Teams, SharePoint Online, OneDrive for Business, and Outlook. · Microsoft Entra ID (Azure AD), Active Directory, MFA, Conditional Access, SSO, and RBAC. · Microsoft Intune (MDM/MAM), Windows Autopilot, compliance policies, configuration profiles, and device lifecycle management. · Microsoft Defender, endpoint security, device compliance, vulnerability remediation, and security best...