Senior Executive - WFM Scheduler

Fa Ewjt Saasfaprod1 · Kochi, IN

Let JobsEye apply for you Apply on the company site

We fill Fa Ewjt Saasfaprod1's own form for you, and Fa Ewjt Saasfaprod1 emails you to confirm. Your first 5 applications are on us.

• Manage workforce forecasting, scheduling, and staffing requirements based on business needs. • Create and maintain agent schedules and IDPs, making adjustments as required. • Balance staffing requirements with operational efficiency and financial objectives. • Maintain and update employee information within WFM systems such as Verint WFO. • Analyze, scrub, and transform data to create customized workforce reports and insights. • Work closely with internal and external...

• Attention To Consistency
• Internal Communications
• Interpersonal Relationship Building
• Leadership Capabilities
• Microsoft Excel
• Microsoft Outlook
• Microsoft Word
• Working under Pressure