Senior Executive - Branch Operations Service, Support and PSD
Role Objective : To manage end-to-end servicing of UNO tickets, ensuring timely resolution, high accuracy, and adherence to defined SLAs while supporting sales and internal stakeholders. Key Responsibilities : · Handle and resolve UNO service tickets end to end within defined TAT/SLA Coordinate with dependent functionsto address queries, escalations, and operational issues Ensure accurate processing of service requests with minimal rework or errors Track, monitor, and follow...