SCM Customer Service Agent
PURPOSE SUMMARY As Customer Experience Agent, you will play a vital part in our success: • Owns and manages the customer experience. Manages end-to-end shipment process, in compliance with relevant company procedures and agreements with customer. • Owns all customer issues and facilitates their timely and effective resolution by engaging relevant internal stakeholders to achieve best-in-class Customer Service • You will be the primary point of contact for key customer...
- Excel