Sales Business Retention Representative

Wolters Kluwer · Dallas, US

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About the Role: As a Sales Business Retention Representative, you will deep dive into customer needs while retaining and re-engaging customers. Your growing understanding of our products and services will enhance customer satisfaction, and you will have increased authority to negotiate service terms. Responsibilities: • Engage with existing customers to understand their needs and concerns. • Provide moderate product and service support to solve customer issues. • Develop...