Quality Analyst
Key Roles & Responsibilities: 1. Study and analyze the knowledge & process gap. 2. Ability to share the feedback. 3. Listening to the calls & ensure that the feedback given was applied and Corrective measures were taken. 4. Maintain and share regular reports with the Stakeholders & Training team. 5. Measure the scores and take corrective actions accordingly. 6. Publishing weekly\monthly accuracy reports of the samples monitored. 7. Identifying Gaps and redefining the...