Process Manager
Key Responsibilities: • Responsible for routing/ optimizing of trips, OTA and OTD • Responsible for the on time closure of complaints/escalations. • Interacting with employees and team leads for any kind of communication / feedback regarding Transport. • Overlook for compliance management of all types of documents of vendor, drivers and vehicle • Putting efforts in order to continuously improve upon the efficiency in terms of cost control & reduction • Regular meeting with...