Operations Executive

Digitide · Delhi, IN

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The Operations Executive will manage the day‑to‑day back‑office activities for the CLM Domestic BFSI segment, ensuring seamless coordination between Customer Care Executives, internal teams, and clients. This role focuses on maintaining service level agreements, optimizing processes, handling documentation, and driving continuous improvement to support high‑quality customer experiences. Responsibilities • Monitor and manage daily back‑office operations to meet SLA targets. •...