Network Control Center Analyst - Three - 12.5 hour shifts
12.5 hour shifts (Overnight, 7:00 PM - 7:30 AM, three days in a row) Overview: Serves as primary identification and contact for all failed events and change assistance in the Network Control Center. Handles immediate impact analysis for all situations. Primary Responsibilities: • Manage the Network Control Center queue in the Service Center by assigning specific tickets at the start of every shift and new tickets during the shift. Ensure all appropriate notes are documented...
- Audit