Mid/Sr. Product Engineer, Intelligence
WHO WE ARE Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond. Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means...
- JavaScript
- TypeScript
- React
- Kotlin
- Java
- PHP
- Elasticsearch
- Kafka
- MySQL
- PostgreSQL
- LLM
- AWS