Mid-Market Customer Success Manager
Role Overview Key Responsibilities Account Management Serve as the primary relationship owner for a portfolio of existing mid-market gas station accounts. Build trust with owner-operators through regular, proactive communication — not just reactive support. Monitor account health and identify retention risk before it becomes churn. Support renewal conversations and identify expansion opportunities. Onboarding & Implementation Team up with a Mid Market Onboarding Manager to...
- Salesforce
- Rails