Lead - Site Sales
Responsibilities Customer Relationship Management • Lead end-to-end customer relationship management from booking through possession and post-possession support. • Develop and implement customer engagement and retention strategies. • Ensure a seamless and positive customer experience at all stages of the project lifecycle. • Manage customer interactions and maintain long-term relationships with key customers. • Act as the escalation point for critical customer concerns and...
- Employee Development
- Entrepreneurial Mind-set
- Innovation Focus
- Outcome Orientation
- Stakeholder Partnering
- Strategic Orientation
- Team Orientation
- Transformation Mind-set
- Booking to Possession Process Management
- CRM Dashboards & Reporting
- Customer Relationship Management
- Salesforce CRM / SAP CRM / Microsoft Dynamics / Zoho CRM