Lead- Service Communication & Governance

Tata Tele · Navi Mumbai, IN

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Lead – Service Communication & Governance Role Purpose The Lead – Service Communication & Governance t is responsible for managing end-to-end customer and service communication requirements across TTBS customer journeys. The role ensures that all communications are timely, accurate, compliant, consistent, and customer-friendly across multiple channels and customer touchpoints. The role will act as the central anchor for communication strategy, content governance, customer...