Lead Analyst

Dentsu · Mumbai, IN

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Job Description: Key Responsibilities Skillsets • Lead end-to-end implementation and delivery of Qualtrics CustomerXM (CX) solutions for global clients. • Independently manage multiple client engagements from requirements gathering through deployment and post-launch support. • Conduct discovery workshops, solution design sessions, and translate business requirements into scalable CX solutions. • Configure and deploy Qualtrics surveys, dashboards, ticketing, role-based...