Junior Service Desk Engineer
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Job Family: User Support (India) Travel Required: None Clearance Required: None Junior Service Desk Engineer What You Will Do: • Work as a Junior Service Desk / Helpdesk / Desktop Support Engineer, providing first-level IT support. • Provide technical assistance to global users through calls, chats, and tickets. • Log, prioritize, and manage incidents and service requests in the ticketing system as per defined SLAs. • Recognize, diagnose, and resolve basic technical issues...