Jr. Customer Support Analyst

NielsenIQ · Pune, IN

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Job Description Jr. Customer Support Analyst will be responsible for maintaining/ enhancing customer relationships, ensuring customer deliverables and queries are turned around efficiently using the proprietary NielsenIQ platforms. The job will focus on customer support through quality of deliverables, use of CSO/ MSD for task triaging and resolving customer requests to drive satisfactory customer experience. RESPONSIBILITIES: • The person will execute, monitor, and...