ITM Supervisor - Birmingham, AL
Description Summary: We are looking for a driven, forward-thinking Supervisor who can help develop training, procedures and quality assurance for our Interactive teller group. Duties and Responsibilities: • Manage a small staff of 3-4 virtual tellers. • Create a schedule to ensure appropriate staffing levels during peak hours. • Support the staff by approving/overseeing transactions as needed. • Monitor CTR’s, SAR’s and REG CC Holds to ensure accuracy. • Assist cash...