IT Service Desk Analyst

Kumc · Kansas City, US

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Department: Customer Support Administration ----- Service Desk Position Title: IT Service Desk Analyst Job Family Group: Professional Staff Job Description Summary: The IT Service Desk Analyst serves as the primary point of contact for technical support at the University of Kansas Medical Center within KUMC IT Services. The analyst responds to technology-related questions, issues, and service requests and assists customers with restoring access to technology services. The IT...