HR Learning Operations–Improvement, Data & Insights

MSD · CZ

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Job Description Overview: The Continuous Improvement Specialist drives our employee experience agenda by delivering ongoing improvement to the quality of the learning experience delivered by our internal and external teams. Reporting directly to the Service Experience Lead s/he is responsible for process refinement; maintenance of knowledge management materials, as well as the ongoing analysis of escalations to resolve at root cause. The Continuous Improvement Specialist is...