Deputy Branch Manager-Inbound_Branch Banking-Service_New Delhi

Kotak Mahindra Bank · Delhi, IN

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We are looking for a proactive and customer-focused Deputy Branch Manager - Inbound to oversee branch operations and ensure exceptional service delivery. This role involves managing daily branch activities, ensuring compliance with regulatory standards, and driving service excellence. The Deputy Branch Manager - Inbound will also be responsible for team supervision, complaint resolution, and maintaining high service scores. Responsibilities • Manage and improve service...