CUX Design Specialist

Multitude · Gzira Office

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We’re hiring a CUX Designer to own and scale our AI-driven self-service experience. This is a hands-on role for someone who combines AI prompt engineering, conversational design, and data-driven CX optimisation to drive measurable improvements in digital containment and customer satisfaction. Your responsibilities: AI & Automation Optimise AI bots through advanced prompt engineering Build and refine AI-powered email auto-replies to improve accuracy and first-contact...