Customer Success Manager – Platinum

Tata Tele · Navi Mumbai, IN

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Broad Role Description A goal-oriented CSM is required for Base management in accordance with the account specific strategy. In this role, responsibilities will include influencing Retention and Revenue growth and working with Sales/CSG/SA & other internal teams to ensure that the Overall Revenue targets are achieved. To be successful as a CSM, one should network with internal teams to streamline processes, retain high value customers, and contribute to Overall Revenue...