Customer Solution Center Rep 5 - Technical

HP · Bengaluru, IN

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Customer Solution Center Rep 5 - Technical Description - Role Overview: The Service Desk Tech Lead is responsible for overseeing the daily operations of the service desk team, ensuring timely and effective resolution of IT-related issues for users. The role combines hands-on technical expertise with leadership responsibilities, guiding the team to deliver high-quality support services, drive continuous improvements, and align with company objectives. Key Responsibilities:...