Customer Solution Center Consultant 1- Technical

hp · Bengaluru, IN

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Customer Solution Center Consultant 1- Technical Description - Job Summary • This role is responsible for effectively resolving simple technical problems involving hardware and software and providing solutions and guidance to internal and external businesses and end users via telephone and electronic support channels. The role engages in articulating case summaries and resolutions for the Knowledge Management System (KMS). The role guides customers proactively to prevent...