Customer Service Associate

Digitide · Mumbai, IN

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As a Customer Service Associate, you will be the first point of contact for our customers, handling inquiries, providing information, and offering solutions. Your role is crucial in maintaining a high level of customer satisfaction and ensuring a smooth and efficient customer journey. You will work closely with our back-office team to resolve customer issues and provide timely updates. Responsibilities • Answer customer inquiries via phone, email, and live chat, ensuring a...