Customer Service Analyst

American Express · Gurugram, IN

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We’re inviting applications for Global Dispute Services - Fraud. This Job Opportunity aims at enabling talent to be a part of the US Fraud Back Office Team. We cater to all US market Card Members and Merchants wherein the end-to-end journey is complex, and our primary responsibility is to ensure decision accuracy and efficient dispute journey for our customers. Responsibilities • Ensure accurate analysis of fraud claims and make sound decisions to approve or decline the same...